Frequently asked questions
If your question isn't here, the chat assistant in the corner knows the same answers, or email us and we'll reply within a working day.
About TheFXSoft
We sell three software products — home remittance software, core banking software and Reachly AI sales agents — and provide custom websites, web and mobile apps, bespoke software, AI agents, integrations, SEO and paid ads. We are based at Level39, One Canada Square, Canary Wharf, London.
No. Each product is sold on its own. A money transfer business might take only the remittance software; an EMI only core banking; a recruitment agency only Reachly.
UK money service businesses with their own FCA registration whose customers send money abroad. You get a branded iOS and Android app, a web portal and an admin back office, with Shufti Pro or Didit compliance, Fena collection, and payouts via Daytona Capital Management and banks in Pakistan, India and Africa. From £300 a month plus onboarding from £2,000.
Electronic money institutions, authorised payment institutions and fintechs operating under their own licence in the UK, Europe or the USA. It provides multi-currency accounts, named IBANs, Faster Payments, CHAPS, SEPA and international payments, FX, bulk payouts and a ledger, integrated with ClearBank, FGC and IFX Payments. We host and manage it. Pricing is custom.
Reachly is a set of AI agents that research your market, find companies and decision makers, write and send personalised emails from your inbox, follow up, handle replies and book meetings. It is customised to any business that sells to other businesses — recruitment, logistics, agencies, accountants, IT services, wholesale, property, brokers and more. Plans from £499 a month plus setup from £2,500.
No. We are a software company. Our clients hold their own regulatory permissions and banking relationships; we build, host and manage the software they run on.
Remittance software typically goes live in a few weeks after the demo (branding, configuration, partner connections, testing, app store submission). Reachly takes about two weeks including domain warm-up. Core banking and custom projects are scoped individually.
Yes. Our websites, apps, custom software, AI agents, SEO and paid ads are for any business, and we already work with clients in automotive, hospitality and professional services. Reachly is sector-agnostic.
Level39, One Canada Square, Canary Wharf, London E14 5AB. Demos and project meetings happen at Level39 or at your office.
Remittance and Reachly have published starting prices; everything else is quoted after a short call. Use the contact page or the chat assistant and we reply within one working day.
Home remittance software
Yes. The platform is software only. You operate under your own FCA registration. TheFXSoft does not move money.
Pakistan, India and African corridors are integrated through our bank and partner network. Tell us where your customers send and we will confirm the route or quote a custom integration.
Shufti Pro or Didit, both already integrated. If you have a contract with another provider we can integrate it as custom work.
Usually, yes. Custom integrations to banks, payout networks, payment processors and KYC providers are part of what we do.
Onboarding from £2,000 one-off, then from £300 a month. The exact figure depends on apps, corridors and integrations — we quote after the demo.
Core banking software
No. We supply and manage the software; you bring the regulatory permissions and the banking relationships.
Yes. Multi-tenant branding is part of the platform, so you can run partner or agent programmes on it.
ClearBank, FGC and IFX Payments today. Other banks and EMIs are added as custom integrations.
Custom, based on modules, volumes and integrations. Book a call and we will scope it with you.
Reachly
Business-to-business email to corporate addresses is permitted under PECR provided you identify yourself and offer an opt-out. The system handles both, and we set it up on a separate sending domain to protect your main one.
Yes. Emails go from a mailbox on your domain, so replies land with you and your deliverability stays yours.
Yes. The agents are trained on your products, pricing, tone and target markets, and you keep refining them from the portal.
Setup takes about two weeks including domain warm-up. Most clients see replies in the first week of sending.
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